A real workflow. A real conversation.
Tell us what you are making, where you got stuck or what you want Fanta to do next. We are building this editor alongside its first Public Alpha users.
Choose your conversation
The right place to start.
Product support
A problem opening a project, an unexpected edit or a question about your account? Start here.
Helpful to include
Your build number, macOS version, what you expected and what happened. A short recording can help.
Studios & teams
Tell us how your team works, where handoffs get difficult and what you would like to try in Fanta.
Helpful to include
Team size, the tools you use and one concrete workflow you want to improve.
Models & partnerships
Talk about a model integration, a creative partnership or a better connection between tools.
Helpful to include
The integration idea, who would work on it and the result you want to make possible.
Privacy, security & legal
A private channel for data requests, security reports and legal questions.
Helpful to include
The relevant account email and your specific request. Keep passwords and API keys out of the message.
Keep the work moving
An answer may already be waiting.
Installation, local files, agents and the current limits are covered in the docs. For a reproducible editor bug, the public issue tracker keeps the details together.
Talk to a person
Alpha support is founder-led. Your workflow and the details of the problem help us understand what needs attention.
Share a useful example
Use a small, non-sensitive project or a short recording when possible. Keep your original project backed up.
Keep private work private
Share only the files you choose to share. For account or billing help, email us directly rather than opening a public issue.
One small project.
A workflow you can repeat.
Work directly with Jean to connect your existing agent, make three agreed design edits and review the source changes in Fanta.
The first cohort has capacity for three pilots. We confirm fit, scope and availability before booking.
Start with a free 15-minute fit call. If it is a match, we agree the work and invoice it separately from Fanta product subscriptions. Payment and any applicable tax terms are confirmed before work starts.
Request a free fit callOpens an email to support@fantaisa.net. Tell us your Mac, agent and intended workflow; keep private files and keys out of the enquiry.
The pilot is complete when you independently repeat an edit, save, close and reopen the project, and recover a change with Undo/Redo. If an alpha defect prevents the agreed result, we refund the pilot fee.
What we do together
A small project
Checked before the session, using the sample or a design we agree is supported.
90-minute setup session
Connect your agent, make three agreed edits and inspect the FNX and Git diffs.
Practice and recover
Use Undo/Redo and save, close and reopen so you can recover and continue independently.
30-minute follow-up
Within seven days of setup. Preparation and sessions fit within four hours of founder delivery.
Check the fit first
You need a compatible Apple Silicon Mac and an existing supported agent, such as Claude Code or Codex, with working provider access. Check the tested Mac requirements.
We test a custom design before agreeing to import it. Full migrations, production websites and feature development are outside this pilot. Provider charges, hosted credits and subscriptions are separate.
Billing problem
Include the account email and invoice or generation ID. Keep payment card details out of the message.
Security report
Use privacy@fantaisa.net with “Security” in the subject. Share the details through that private channel.
Feature idea
Describe what you were trying to make and where the workflow broke down. That context helps us improve it.
Support is part of the alpha
Answers, troubleshooting and a direct line to the team
Installation, credits, local files, privacy, model providers and editor workflows are covered in one practical support center.